District of Columbia
2024 District of Columbia Consumer Health Experience State Survey InfographicConsumer Healthcare Experience State Survey
A survey of more than 1,000 District of Columbia adults, conducted from February 19 to March 27, 2024,
found that:
- Over 3 in 5 (69%) experienced at least one health care affordability burden in the past year;
- Over 4 in 5 (82%) worry about affording health care in the future;
- Over 3 in 5 (66%) of all respondents delayed or went without health care due to cost in the last twelve months;
- Low-income respondents and those with disabilities had higher rates of going without care due to cost and incurring medical debt, depleting savings, and/or sacrificing basic needs due to medical bills; and
- Across party lines, respondents express strong support for government-led solutions.
Altarum’s Consumer Healthcare Experience State Survey (CHESS) is designed to elicit respondents’ unbiased views on a wide range of health system issues, including confidence using the health system, financial burden and views on fixes that might be needed.
Below are Data Briefs with statewide and regional survey results.
2024 Briefs
Recent Surveys
District of Columbia Survey Respondents Bear Health Care Affordability Burdens Unequally; Distrust of/Disrespect by Health Care Providers Leads Some to Delay/Go Without Needed Care
Key Findings A survey of more than 1, 000 District of Columbia adults, conducted from March 14 to May 15, 2024, found that: Difference in Affordability Burdens & Concerns Race and Ethnicity Health disparities and a lack of affordable care negatively impact…
Read MoreDistrict of Columbia Survey Respondents Face Challenges Navigating the Health Care System, Understanding Cost-Sharing Obligations; Express Bipartisan Support for Government Action
A 2024 survey of more than 1,000 District of Columbia adults, conducted from March 14 to May 15, 2024, found that many respondents face challenges confidently navigating the health care system and understanding their cost-sharing obligations. These challenges are sometimes attributed to insufficient levels…
Read MoreDistrict of Columbia Survey Respondents Struggle to Afford High Health Care Costs; Worry about Affording Health Care in the Future; Support Government Action Across Party Lines
Key Findings A survey of more than 1,000 District of Columbia adults, conducted from March 14 to May 15, 2024, found that: A Range of Health Care Affordability Burdens Like many Americans, District of Columbia adults experience hardship due to high health care…
Read MoreDistrict of Columbia Survey Respondents Worry about High Drug Costs; Support a Range of Government Solutions
According to a survey of more than 1,000 District of Columbia adults, conducted from March 14 to May 15, 2024, respondents across the state are concerned about prescription drug costs and express a strong desire for policymakers to enact solutions. Nearly half (47%)…
Read MoreDistrict of Columbia Survey Respondents Worry about High Hospital Costs, Have Difficulty Estimating Quality and Cost of Care; Express Bipartisan Support for Government Action
Hospitals provide essential services and are vital to the well-being of our communities. However, a survey of more than 1,000 District of Columbia adults, conducted from March 14 to May 15, 2024, revealed widespread concern about hospital costs and bipartisan support for…
Read MoreAltarum in Action
Rhode Island Office of the Health Insurance Commissioner cites CHESS survey in letter to State House Committee on Health and Human Services about HB072 related to reimbursement rates and repealing affordability standards. Read more
Washington State Senator Patty Murray’s office cites the WA CHESS survey in press release about Senate Health, Education, Labor and Pensions (HELP) Committee hearing where Senator Murray questioned CEOs of major pharmaceutical companies about the high prices charged to Americans for their prescription drugs. Read more
Read More Altarum in Action Resources