Illinois

Consumer Healthcare Experience State Survey

A survey of more than 1,000 Illinois adults, conducted from December 23, 2021 to January 2, 2022, found that:

  • Nearly 3 in 5 (58%) experienced healthcare affordability burdens in the past year;
  • 4 in 5 (80%) worry about affording healthcare in the future;
  • Black/African American respondents, Hispanic/Latinx respondents and respondents with disabilities are more likely to forgo care and incur debt due to healthcare costs; and
  • Across party lines, respondents express strong support for government-led solutions.

Altarum’s Consumer Healthcare Experience State Survey (CHESS) is designed to elicit respondents’ unbiased views on a wide range of health system issues, including confidence using the health system, financial burden and views on fixes that might be needed.

Below are Data Briefs with statewide and regional survey results.

2022 Briefs

2020 Briefs


Recent Surveys

Collar Counties, Illinois: 53% of Adults Experienced Healthcare Affordability Burdens in the Past Year

According to a survey of Illinois adults conducted from January 9 to January 17, 2020, more than half (53%) of residents in the Collar Counties faced high healthcare affordability burdens — experiencing one or more of the following issues within the prior 12 months. …

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Cook County, Illinois: 55% of Adults Experienced Healthcare Affordability Burdens in the Past Year

According to a survey of Illinois adults conducted from January 9 to January 17, 2020, over half (55%) of residents in Cook County faced high healthcare affordability burdens — experiencing one or more of the following issues within the prior 12 months. 1)…

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Greater Illinois: 59% of Adults Experienced Healthcare Affordability Burdens in the Past Year

According to a survey of Illinois adults conducted from January 9 to January 17, 2020, 3 out of 5 (59%) residents in the Greater Illinois Counties faced high healthcare affordability burdens — experiencing one or more of the following issues within the prior 12…

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Illinois Adults Struggle to Afford High Healthcare Costs; Support a Range of Government Solutions Across Party Lines

Nationally, consumer worry about healthcare affordability is well documented but now—for the first time—a new survey reveals how affordability concerns and ideas for action play out in Illinois. A Range of Healthcare Affordability Burdens Like many Americans, Illinois adults currently experience hardship due…

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Illinois Residents Worried about High Drug Costs; Support a Range of Government Solutions

According to a survey of more than 1,000 Illinois adults conducted from January 9 to January 17, 2020, Illinois residents are extremely concerned about prescription drug costs and express a strong desire to enact solutions.  Over half (54%) of all survey respondents reported…

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Altarum in Action

Rhode Island Office of the Health Insurance Commissioner cites CHESS survey in letter to State House Committee on Health and Human Services about HB072 related to reimbursement rates and repealing affordability standards. Read more

Washington State Senator Patty Murray’s office cites the WA CHESS survey in press release about Senate Health, Education, Labor and Pensions (HELP) Committee hearing where Senator Murray questioned CEOs of major pharmaceutical companies about the high prices charged to Americans for their prescription drugs. Read more

Read More Altarum in Action Resources