North Carolina

Consumer Healthcare Experience State Survey

A survey of more than 1,400 North Carolina adults, conducted from October 18 to October 23, 2023,
found that:

Over 2 in 3 (68%) experienced at least one health care affordability burden in the past year;
Over 4 in 5 (85%) worry about affording health care in the future;
Over 3 in 5 (61%) of all respondents delayed or went without health care due to cost in the last twelve months;
Low-income respondents and those with disabilities had higher rates of going without care due to cost and incurring medical debt, depleting savings, and/or sacrificing basic needs due to medical bills; and
Across party lines, respondents express strong support for government-led solutions.

Altarum’s Consumer Healthcare Experience State Survey (CHESS) is designed to elicit respondents’ unbiased views on a wide range of health system issues, including confidence using the health system, financial burden and views on fixes that might be needed.

Below are Data Briefs with statewide and regional survey results.

2023 Briefs

Health Care Affordability

Healthcare Access and Fairness

Prescription Drugs

2021 Briefs

Health Care Affordability

Prescription Drugs

Recent Surveys

North Carolina Residents Struggle to Afford High Healthcare Costs; COVID Fears Add to Support for a Range of Government Solutions Across Party Lines

Nationally, consumer worry about healthcare affordability is well documented in the U.S., but now—for the first time—a new survey reveals how affordability concerns and ideas for action play out in North Carolina. Key Findings A survey of more than 950 North Carolina adults,…

North Carolina Residents Worried about High Drug Costs; Support a Range of Government Solutions

According to a survey of more than 950 North Carolina adults, conducted from April 29, 2021 to May 25, 2021, residents are concerned about prescription drug costs and express a strong desire to enact solutions. Over half of all survey respondents (54%) report being…

North Carolina Survey Respondents Struggle to Afford High Health Care Costs; Worry about Affording Health Care in the Future; Support Government Action Across Party Lines

Key Findings A survey of more than 1,400 North Carolina adults, conducted from October 18 to October 23, 2023,found that: A Range of Health Care Affordability Burdens Like many Americans, North Carolina adults experience hardship due to high health care costs. Overall,…

North Carolina Survey Respondents Bear Health Care Affordability Burdens Unequally; Distrust of/Disrespect by Health Care Providers Leads Some to Delay/Go Without Needed Care

North Carolina Survey Respondents Bear Health Care Affordability Burdens Unequally; Distrust of/Disrespect by Health Care Providers Leads Some to Delay/Go Without Needed Care Key Findings A survey of more than 1,400 North Carolina adults, conducted from October 18 to October 23, 2023,found that:…

North Carolina Survey Respondents Worried about High Drug Costs; Support a Range of Government Solutions

According to a survey of more than 1,400 North Carolina adults, conducted from October 18 to October 23, 2023, respondents are concerned about prescription drug costs and express a strong desire for policymakers to enact solutions. More than half (58%) of survey respondents…

Altarum in Action

Rhode Island Office of the Health Insurance Commissioner cites CHESS survey in letter to State House Committee on Health and Human Services about HB072 related to reimbursement rates and repealing affordability standards. Read more

Washington State Senator Patty Murray’s office cites the WA CHESS survey in press release about Senate Health, Education, Labor and Pensions (HELP) Committee hearing where Senator Murray questioned CEOs of major pharmaceutical companies about the high prices charged to Americans for their prescription drugs. Read more