Access Health at Sinai Hospital 



Access Health is a partnership between HealthCare Access Maryland (HCAM) and Sinai Hospital that aims to address health disparities, reduce admissions, expand primary care and decrease the number of ER high-utilizers. Care coordinators embedded in Sinai Hospital's emergency department conduct detailed assessments of patients' social, economic and environmental needs and connect patients to the community resources necessary to address those needs. Additionally, care coordinators link patients with primary and behavioral healthcare providers, and provide follow up to maximize results. Care coordinators are supported by HCAM's internal case management system, that allows care plans to be shared with providers and insurance companies for ongoing care coordination. 

Partner Organizations

  • Sinai Hospital
  • HealthCare Access Maryland

Target Population

Individuals who have visited the ER four or more times during a four month period for primary or specialty care

Care Team

Care coordinator


2014 - present

Results/ Studies



Maryland Community Health Resources Commission


Program description

Sinai Hospital to Address 'Frequent Fliers' to the Emergency Department (The Baltimore Sun, 2014)