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Sutter Health's ED Enhanced Case Management Program

California

 

The ED Enhanced Case Management Program encompasses a number of initiatives aimed at reducing unnecessary hospital admissions. The program includes a Care Transitions nursing program as well as the nationally-recognized Sutter Care Coordination Program that has operated since 2006. In 2016, Sutter Health and Alameda Health partnered to launch the PreManage ED program, which provides super-utilizers with a portable health record and care plan. The system alerts six area hospitals whenever a frequent utilizer is admitted at any one location.

Partner Organizations

  • Alta Bates Summit Medical Center
  • Sutter Health 
  • Alameda Health System
  • Better Health East Bay
  • California Healthcare Foundation

Target Population

Emergency department high-utilizers

Care Team

Varies by program

Timeframe

2006 - present

Results/ Studies

N/A

Funding

Health system

Resources

Program profile by the Camden Coalition

Whose Patient? Super-Utilizers Across Different Health Systems (2016)