West Virginia Consumer Healthcare Experience State Survey

A survey of more than 1,100 adults from West Virginia and Surrounding Appalachian Counties (WVSAC), conducted from September 26 to November 4, 2022, found that:

• More than 3 in 5 (64%) experienced at least one healthcare affordability burden in the past year;
• Over 4 in 5 (84%) worry about affording healthcare in the future;
• Lower-income respondents and respondents with disabilities are more likely to go without care and incur debt due to healthcare costs;
• Across party lines, respondents express strong support for government-led solutions; and
• 9 in 10 (89%) agree that the government should expand health insurance options so that everyone can afford quality coverage.

Altarum’s Consumer Healthcare Experience State Survey (CHESS) is designed to elicit respondents’ unbiased views on a wide range of health system issues, including confidence using the health system, financial burden and views on fixes that might be needed.

Below are Data Briefs with statewide survey results.

2023 Data Briefs

• Healthcare Affordability
• Surprise Medical Bills
• Healthcare Equity