Connecticut

Consumer Healthcare Experience State Survey

A survey of more than 1,400 Connecticut adults, conducted from July 18 to July 30, 2025, found:

  • Nearly 2 in 3 (64%) experienced at least one health care affordability burden in the past year;
  • Nearly 4 in 5 (74%) worry about affording health care in the future;
  • Nearly 2 in 3 (61%) of all respondents delayed or went without health care due to cost in the last
    twelve months;
  • Nearly 4 in 5 (72%) of respondents believe the health care system is unaffordable
  • Low-income respondents and respondents with a disability or living in a household with a person with
    a disability reported higher rates of going without care due to cost and incurring medical debt,
    depleting savings, and/or sacrificing basic needs due to medical bills; and

Across party lines, respondents express strong support for policy-based solutions.

Altarum’s Consumer Healthcare Experience State Survey (CHESS) is designed to elicit respondents’ unbiased views on a wide range of health system issues, including confidence using the health system, financial burden and views on fixes that might be needed.

Below are Data Briefs with statewide survey results

2025 Data Briefs

2022 Data Briefs

2020 Data Briefs

2018 Data Briefs


Recent Surveys

Connecticut Residents Worried about High Drug Costs–Express Bipartisan Support for a Range of Government Solutions

According to a survey of more than 900 Connecticut adults conducted from Jan. 31 – Feb. 9, 2018, there is great concern about prescription drug costs and a desire to enact solutions.  Fully half of the survey respondents reported being either “worried” or “very worried”…

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Connecticut Residents Struggle to Afford High Healthcare Costs; Support a Range of Government Solutions Across Party Lines

Nationally, consumer worry about healthcare affordability is well documented but now—for the first time—a new survey reveals how affordability concerns and ideas for action play out in Connecticut.  A survey of more than 900 Connecticut adults conducted from Jan. 31-Feb. 9, 2018, found that:  A Range…

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Difficulty Navigating Cost Obligations Adds to Healthcare Affordability Woes in Connecticut

A 2018 survey of more than 900 Connecticut adults found that state residents face heavy healthcare affordability burdens and that affording healthcare in the future is a top consumer concern.1 Using data from the same survey, this data brief assesses Connecticut residents’ confidence with respect to navigating…

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Connecticut Residents Struggle to Afford High Healthcare Costs; COVID Fears Add to Support for a Range of Government Solutions Across Party Lines

During the survey period, Connecticut residents were under a “Stay Safe, Stay at Home” Executive Order, which suspended non-essential in-person functions. Initial steps at reopening began on May 20, two days after the close of the survey period.1 COVID-19 new cases, hospitalizations and deaths…

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Connecticut Residents Bear Healthcare Affordability Burdens Unequally; Distrust of/Disrespect by Healthcare Providers Leads Some to Delay/Go Without Needed Care

A survey of more than 1,300 Connecticut adults conducted from July 22 to August 12, 2022 revealed that: Difference in Affordability Burdens and Concerns Race Racial disparities in healthcare and affordability issues impact access to care and beget financial burdens for communities…

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Altarum in Action

Rhode Island Office of the Health Insurance Commissioner cites CHESS survey in letter to State House Committee on Health and Human Services about HB072 related to reimbursement rates and repealing affordability standards. Read more

Washington State Senator Patty Murray’s office cites the WA CHESS survey in press release about Senate Health, Education, Labor and Pensions (HELP) Committee hearing where Senator Murray questioned CEOs of major pharmaceutical companies about the high prices charged to Americans for their prescription drugs. Read more

Read More Altarum in Action Resources