New Hampshire

Consumer Healthcare Experience State Survey

A survey of more than 1,300 New Hampshire adults, conducted from March 26 to May 14, 2024,
found that:

Over 3 in 5 (71%) experienced at least one health care affordability burden in the past year;
Over 4 in 5 (83%) worry about affording health care in the future;
Over 3 in 5 (69%) of all respondents delayed or went without health care due to cost in the last twelve months;
Low-income respondents and those with disabilities had higher rates of going without care due to cost and incurring medical debt, depleting savings, and/or sacrificing basic needs due to medical bills; and
Across party lines, respondents express strong support for government-led solutions.

Altarum’s Consumer Healthcare Experience State Survey (CHESS) is designed to elicit respondents’ unbiased views on a wide range of health system issues, including confidence using the health system, financial burden and views on fixes that might be needed.

2024 Briefs

Healthcare Affordability

Healthcare Access and Fairness

Hospital Prices

Prescription Drug

Health System Literacy

Recent Surveys

New Hampshire Survey Respondents Bear Health Care Affordability Burdens Unequally; Distrust of/Disrespect by Health Care Providers Leads Some to Delay/Go Without Needed Care

Key Findings A survey of more than 1, 300 New Hampshire adults, conducted from March 26 to May 14, 2024,found that: Difference in Affordability Burdens & Concerns Race and Ethnicity Health disparities and a lack of affordable care negatively impact many…

New Hampshire Survey Respondents Struggle to Afford High Health Care Costs; Worry about Affording Health Care in the Future; Support Government Action Across Party Lines

Key Findings A survey of more than 1,300 New Hampshire adults, conducted from March 26 to May 14, 2024,found that: A Range of Health Care Affordability Burdens Like many Americans, New Hampshire adults experience hardship due to high health care costs. Overall,…

New Hampshire Survey Respondents Face Challenges Navigating the Health Care System, Understanding Cost-Sharing Obligations; Express Bipartisan Support for Government Action

A 2024 survey of more than 1,300 New Hampshire adults, conducted from March 26 to May 14, 2024, found that many respondents face challenges confidently navigating the health care system and understanding their cost-sharing obligations. These challenges are sometimes attributed to insufficient levels of…

New Hampshire Survey Respondents Worry about High Drug Costs; Support a Range of Government Solutions

New Hampshire Survey Respondents Worry about High Drug Costs; Support a Range of Government Solutions According to a survey of more than 1,400 New Hampshire adults, conducted from March 26 to May 14,2024, respondents across the state are concerned about prescription drug costs…

New Hampshire Survey Respondents Worry about High Hospital Costs, Have Difficulty Estimating Quality and Cost of Care; Express Bipartisan Support for Government Action

Hospitals provide essential services and are vital to the well-being of our communities. However, a surveyof more than 1,300 New Hampshire adults, conducted from March 26 to May 14, 2024, revealed concernabout hospital costs and bipartisan support for government-led solutions. Hardship and…

Altarum in Action

Rhode Island Office of the Health Insurance Commissioner cites CHESS survey in letter to State House Committee on Health and Human Services about HB072 related to reimbursement rates and repealing affordability standards. Read more

Washington State Senator Patty Murray’s office cites the WA CHESS survey in press release about Senate Health, Education, Labor and Pensions (HELP) Committee hearing where Senator Murray questioned CEOs of major pharmaceutical companies about the high prices charged to Americans for their prescription drugs. Read more