New Mexico
2024 New Mexico Consumer Health Experience State Survey InfographicConsumer Healthcare Experience State Survey
A survey of more than 1,400 New Mexico adults, conducted from June 6 to July 8, 2024, found that:
- 3 in 4 (75%) experienced at least one health care affordability burden in the past year;
- Over 4 in 5 (82%) worry about affording health care in the future;
- Nearly 3 in 4 (73%) of all respondents delayed or went without health care due to cost in the last twelve months;
- Low-income respondents and those with disabilities had higher rates of going without care due to cost and incurring medical debt, depleting savings, and/or sacrificing basic needs due to medical bills; and
- Across party lines, respondents express strong support for government-led solutions.
Altarum’s Consumer Healthcare Experience State Survey (CHESS) is designed to elicit respondents’ unbiased views on a wide range of health system issues, including confidence using the health system, financial burden and views on fixes that might be needed.
Below are Data Briefs with statewide and regional survey results.
2024 Data Briefs
2021 Data Briefs
Recent Surveys
New Mexico Residents Lack Confidence in Estimating the Cost and Quality of Care; Express Bipartisan Support for Government Action
A survey of 1,170 New Mexico adults, conducted from July 16, 2021 to August 11, 2021, designed to elicit respondents’ unbiased views on a wide range of health system issues explored residents’ opinions about health care price and quality information.1 This data brief presents findings…
Read MoreNew Mexico Residents Struggle to Afford High Healthcare Costs; Worry About Affording Future Care; Support Government Action across Party Lines
A survey of 1,170 New Mexico adults, conducted from July 16, 2021 to Aug. 11, 2021, found that: During the survey period, New Mexico was reopening and was at a high-point of vaccines being delivered daily. By mid-June, 2021, 59.4% of eligible adults…
Read MoreNew Mexico Residents Struggle to Afford High Health Care Costs, Particularly in Rural Areas
A survey of 1,170 New Mexico adults, conducted from July 16, 2021 to August 11, 2021, found that people living in rural areas of New Mexico experience greater health care affordability burdens than people living in non-rural areas of the state. Roughly…
Read MoreNew Mexico Survey Respondents Bear Health Care Affordability Burdens Unequally; Distrust of/Disrespect by Health Care Providers Leads Some to Delay/Go Without Needed Care
A survey of more than 1,400 New Mexico adults, conducted from June 6 to July 8, 2024, found that: Difference in Affordability Burdens & Concerns Race and Ethnicity Health disparities and a lack of affordable care negatively impact many communities of color,…
Read MoreNew Mexico Survey Respondents Face Challenges Navigating the Health Care System, Understanding Cost-Sharing Obligations; Express Bipartisan Support for Government Action
A 2024 survey of more than 1,400 New Mexico adults, conducted from June 6 to July 8, 2024, found that many respondents face challenges confidently navigating the health care system and understanding their cost-sharing obligations. These challenges are sometimes attributed to insufficient…
Read MoreAltarum in Action
Rhode Island Office of the Health Insurance Commissioner cites CHESS survey in letter to State House Committee on Health and Human Services about HB072 related to reimbursement rates and repealing affordability standards. Read more
Washington State Senator Patty Murray’s office cites the WA CHESS survey in press release about Senate Health, Education, Labor and Pensions (HELP) Committee hearing where Senator Murray questioned CEOs of major pharmaceutical companies about the high prices charged to Americans for their prescription drugs. Read more
Read More Altarum in Action Resources