The Consumer Healthcare Experience State Survey (CHESS) Methods and Applications: Measuring Healthcare Financial Burden and System Experiences

March 18, 2026

Mary Rozga, PhD, RDN, Emily Zitek, MS Executive Summary The Consumer Healthcare Experience State Survey (CHESS) is a state-level survey designed to capture consumer perspectives on healthcare affordability and system navigation. Developed by Altarum in 2018, CHESS addresses critical gaps in state-specific data by measuring both objective financial measures and subjective experiences of affordability, including […]