ThedaCare's Internal Medicine Clinic & Community Paramedicine Program



ThedaCare's Internal Medicine Clinic in Appleton began providing home visits, intensive case management, behavioral healthcare and social services to complex patients in 2014. In 2017, ThedaCare built on its effort to improve health outcomes for complex patients through a community paramedicine pilot program. Primary care providers and members of the complex care team at the Internal Medicine Clinic notify paramedics when high-risk patients have been identified. Paramedics then conduct home visits to follow up with these patients - conducting routine monitoring, assisting with medication regimens and supporting self-management. Paramedics may also refer patients to community resources to address social needs as needed. This project is part of Robert Wood Johnson Foundation's Transforming Complex Care initiative. 

Partner Organizations

  • Gold Cross Ambulance Service
  • United Way Fox Cities
  • ThedaCare at Home/Community Paramedic Advisory Board
  • The Aging and Disability Resource Center
  • Fox Valley Warming Shelter

Target Population

Patients living in Appleton, Neenah and Waupaca who have had 3 or more ER visits within the past 6 months, or 6 or more ER visits within the past year 

Care Team

Paramedics, primary care physicians, members of the Internal Medicine Clinic in Appleton's complex care team          


2017 - present

Results/ Studies



Private grants


Profile by the Center for Health Care Strategies, Inc. (May 2018)