A survey of more than 900 Mississippi adults, conducted from May 7, 2020 to June 9, 2020, found that:
Nationally, consumer worry about healthcare affordability is well documented but now—for the first time—a new survey reveals how affordability concerns and ideas for action play out in Mississippi.
Like many Americans, Mississippi adults currently experience hardship due to high healthcare costs. All told, 68% of Mississippi adults experienced one or more of the following healthcare affordability burdens in the prior 12 months:
1) Being Uninsured Due to High Premium Costs
Thirty-six percent of uninsured adults cited “too expensive” as the major reason for not having coverage, far exceeding other reasons like “don’t need it” and “don’t know how to get it.”
2) Delaying or Forgoing Healthcare Due to Cost
Roughly 3 out of 5 Mississippi adults (58%) encountered one or more cost-related barriers to getting healthcare during the prior 12 months:
At lower rates, respondents also reported problems getting mental healthcare and/or addiction treatment. Moreover, cost was by far the most frequently cited reason for not getting needed medical care, exceeding a host of other barriers like transportation, difficulty getting an appointment and lack of childcare.
Of the various types of medical bills, the ones most frequently associated with an affordability barrier were doctor bills, dental bills and medical tests, likely reflecting the frequency with which Mississippi adults seek these services—or, in the case of dental, perhaps lower rates of coverage for these services.
3) Struggling to Pay Medical Bills
Other times, Mississippi adults got the care they needed but struggled to pay the resulting bill. About 2 out of 5 Mississippi adults (42%) experienced one or more of these struggles to pay their medical bills:
Mississippi adults also worry about affording healthcare in the future. Overall, 3 in 4 adults (78%) reported being “worried” or “very worried” about affording some aspect of healthcare in the future, including:
There is particular worry about affording care when elderly:
The greatest concern was among those with household incomes of $50,000 or below—59% of individuals in this group are worried that their health insurance will become too expensive (see Figure 1). Notably, residents with higher incomes also experienced high levels of worry about affording healthcare in the future—51% of those making $50,000-$100,000 and 50% of those earning more than $100,000 are worried that their health insurance will become too expensive.
The survey also revealed some regional differences in how Mississippi adults experience healthcare affordability burdens. Responses were grouped into the four regions shown in Figure 2.
While all regions of Mississippi were very worried about affording healthcare in the future, the Delta and Central regions of Mississippi reported the greatest levels of worry, at approximately 80%. All regions reported high rates of healthcare affordability burdens with the Northeast and Delta regions reporting slightly higher burdens than the other regions (see Figure 2).
More detail is available in the 2020 regional Mississippi reports, which are available from:
In addition to affordability worries, new questions were asked about respondents' top worries related to the COVID crisis.1 When asked if worried about “affording treatment of coronavirus/COVID-19 if you need it,” 60% of respondents were “worried” or “very worried.”
Separately, out of twelve possible responses, respondents were asked to pick the top three things they were most worried about (see Table 1). “Becoming ill from the virus,” not only ranked as the top worry among the choices, but it exceeded other worries by a wide margin, garnering about twice as many "votes" as the next most common worry, “Affording treatment if someone in your family gets the virus.”
In light of these healthcare affordability and COVID concerns, it is not surprising that Mississippi adults were extremely dissatisfied with the health system. Statewide:
The survey asked about both personal and governmental actions to address health system problems.
Mississippi adults do see a role for themselves in addressing healthcare affordability. When asked to rank the top three personal actions that would be most effective in addressing the affordability of healthcare (out of ten options), top vote getters were:
They also reported specific actions they have already taken, like researching the cost of drug beforehand (62%), as well as action they should be taking—68% said they would switch from a brand to a less expensive generic drug if given a chance.
Additionally, Mississippi residents see the government as a key stakeholder that needs to act to address health system problems. Moreover, addressing healthcare problems trumps other issues that Mississippi residents want their elected representatives to work on.
At the beginning of the survey, respondents were asked what issues the government should address in the upcoming year. The top vote getters were:
The economic woes brought on by the COVID crisis likely contributed to “Economy/Joblessness” as a primary concern, but addressing healthcare remained the top issue that Mississippi adults want their elected representatives to work on.
When asked about the top three healthcare priorities the government should work on, top vote getters were:
Of more than 20 options, Mississippi residents believe the reason for high healthcare costs is unfair prices charged by powerful industry stakeholders:
When it comes to tackling costs, respondents endorsed a number of strategies, including:
What is remarkable about the findings is strong support for change regardless of respondents’ political affiliation (see Table 2).
In addition to residents' views on the policies and approaches above, questions were asked about support for and against policies related to the COVID crisis. Out of eleven possible responses, respondents were asked to pick the top three policies that would help address COVID-related problems. There was significant diversity in the policies supported, with the front runner, “Additional federal stimulus payments,” closely followed by a large group of policies receiving nearly equal numbers of votes (see Table 3). The least supported policy was “More financial help for large businesses.”
Far fewer respondents answered when asked about policies they did NOT support. Among the responses we received, 17% indicated that they did not support “More financial help for large businesses.” Trailing behind that (with 15% of the votes) was “Universal health coverage for all,” although more votes were cast overall in support. In this area, there was a lack of agreement about priorities across party lines, with Republicans far more likely to NOT support “Universal health coverage for all” as a means to address COVID concerns, compared to Democrats and those not affiliated with either party (see Table 4). It is important to note, however, that when asked generically about “Expanding health insurance options so that everyone can afford quality coverage,” 84% of respondents agreed or strongly agreed with this policy as a means of improving affordability.
When asked about the policies they did NOT support, respondents were given the option of selecting “I support all of the policies listed.” Eighteen percent of respondents selected this option.
The high burden of healthcare affordability, along with high levels of support for change, suggest that elected leaders and other stakeholders need to make addressing this consumer burden a top priority. Moreover, the current COVID crisis is leading state residents to take a hard look at how well health and public health systems are working for them, with strong support for a wide variety of actions. Annual surveys can help assess whether or not progress is being made.
1. COVID-19 is the disease caused by the Coronavirus, which was characterized as a pandemic by the World Health Organization on March 11, 2020. For a comparison of how respondents from New Jersey and three other states answered our COVID questions, please see Healthcare Value Hub, How COVID Has Shaped Residents' Broader Attitudes Towards the Health System, Data Brief No. 86 (July 2020).
Altarum’s Consumer Healthcare Experience State Survey (CHESS) is designed to elicit respondents’ unbiased views on a wide range of health system issues, including confidence using the health system, financial burden and views on fixes that might be needed.
The survey used a web panel from Dynata with a demographically balanced sample of approximately 1,000 respondents who live in Mississippi. The survey was conducted only in English and restricted to adults ages 18 and older. Respondents who finished the survey in less than half the median time were excluded from the final sample, leaing 945 cases for analysis. After the exclusions, the demographic composition of respondents was as follows.