Utah Consumer Healthcare Experience State Survey

Nationally, consumer worry about healthcare affordability is well documented but now—for the first time—a new survey reveals how affordability concerns and ideas for action play out in Utah.

A survey of more than 1,000 Utah adults conducted from August 28 to September 14, 2018, found that: 

• More than half (60%) experienced healthcare affordability burdens in the past year;
• Even more (85%) are worried about affording healthcare in the future; and
• Across party lines, they express strong support for policymakers to address these problems. 

Altarum’s Consumer Healthcare Experience State Survey (CHESS) is designed to elicit respondents’ unbiased views on a wide range of health system issues, including confidence using the health system, financial burden and views on fixes that might be needed.

Data Briefs

• Utah Residents Struggle to Afford High Healthcare Costs; Support a Range of Government Solutions Across Party Lines
• Views on Healthcare Price and Quality Transparency Among Utah Adults
• Utah Residents Worried about High Drug Costs—Support a Range of Government Solutions
• Many Privately-Insured Utah Residents Receive Unexpected Medical Bills; More Than One-Third Unhappy with Resolution, May Not Understand Options for Assistance

Methodology

Altarum’s Consumer Healthcare Experience State Survey (CHESS) is designed to elicit respondents’ unbiased views on a wide range of health system issues, including confidence using the health system, financial burden, and views on fixes that might be needed. 

The survey used a web panel from SSI Research Now with a demographically balanced sample of approximately 1,000 respondents who live in Utah. The survey was conducted only in English and restricted to adults ages 18 and older. Respondents who finished the survey in less than half the median time were excluded from the final sample, leaving 1,080 cases for analysis with weighting occurring in age, gender and income to be demographically representative of Utah. After those exclusions, the demographic composition of respondents can be found in the table below.