North Carolina Consumer Healthcare Experience State Survey

A survey of more than 1,400 North Carolina adults, conducted from October 18 to October 23, 2023,
found that:

• Over 2 in 3 (68%) experienced at least one health care affordability burden in the past year;
• Over 4 in 5 (85%) worry about affording health care in the future;
• Over 3 in 5 (61%) of all respondents delayed or went without health care due to cost in the last twelve months;
• Low-income respondents and those with disabilities had higher rates of going without care due to cost and incurring medical debt, depleting savings, and/or sacrificing basic needs due to medical bills; and
• Across party lines, respondents express strong support for government-led solutions.

Altarum’s Consumer Healthcare Experience State Survey (CHESS) is designed to elicit respondents’ unbiased views on a wide range of health system issues, including confidence using the health system, financial burden and views on fixes that might be needed.

Below are Data Briefs with statewide and regional survey results.

2023 Data Briefs

• Health Care Affordability
• Health Care Equity
• Prescription Drug Affordability

2021 Data Briefs

• Health Care Affordability
• Prescription Drug Affordability